Help

Signing up for access is quick and the most convenient way to keep track of your account. To create your online access, visit our registration page, fill out the form and submit. Enter your information exactly as it appears on your Fastlane Lending welcome letter or any other Fastlane Lending correspondence. Account access is available to the borrower and/or cosigner.

Payments can be made in multiple ways. The easiest and most convenient way is to log in to your account and make a payment with a checking or savings account or debit card (no credit cards are allowed). For even more convenience, you can set up recurring payments online so that your payments are made automatically using a checking or saving account. You can also use bill pay through your bank's online bill pay service. (Make sure they don't charge a fee!) Payments can also be sent via mail to Fastlane Lending PO BOX 845073, Dallas, TX 75284-5073 or made by calling Fastlane Lending at (833) 353-0591.

You can view your billing statement by logging into your account and clicking Manage Account and then Account Documents. This will give you access to view all billing statements.

Forgot your password? Just enter your username associated with your Fastlane Lending account, and we'll reset your password.

Forgot your username? We can help you figure it out. You will need to provide us with some information so we can verify your account. An email will be sent to the email address on file and provide further instruction.

Your security is important to us. To ensure that your personal information stays safe, we utilize multi-factor authentication. The first time you log into your account from a new device or browser, you'll enter your username and password as usual. Then, you will be asked to enter a unique code that we will send to you via email. Check your email for the access code and enter it when requested. If you have questions or need help logging in, contact us.

Opting for AutoPay will make you eligible for an interest rate discount. If you selected this feature during the loan application process, no further action is required, as your account is already set up with the discount applied. If you did not opt-in during the application process, the option is available in your portal.  This discount won’t change your monthly payment, but it can help reduce your overall principal balance over time. Note: If you cancel AutoPay option, you will stop the discounted interest rate on the date you cancel. You will be able to re-enroll in the AutoPay option however you will not receive the interest rate discount.